Frequently Asked Questions (FAQs)
All Students
See the class event page for details. Each class event page can be accessed from the class schedule.
Registration: Open class registration is completed in advance. The class schedule has links to register online or you can call +1 (502) 716-7073.
Instructors are usually present 30 minutes prior to the start of class.
Open Classes: Full-day open classes typically start at 8:00 AM and finish by 5:00 PM. Please see the class event page for details (accessed from the class schedule).
On-site Classes: These are scheduled to meet the customer’s needs.
See the class event page for details (accessed from the class schedule).
For Louisville training, see below.
No, all materials will be provided.
Open Classes: Yes, lunch is included in your registration.
On-site Classes: Lunch is provided at the customer’s discretion.
See the Course Outline for details.
A link is available on the class event page (accessed from the class schedule) and on individual class pages, found under the Training tab.
Visit the Certificate Center to find and download/print your Certificate of Completion.
Continuing Education Units (CEUs) are available for many of our courses but depend upon the certifying body. Each course page lists the available CEUs for the class. These are subject to requirements, so check with your certifying body for more information. For additional information on certifying bodies, see CEUs for Electrical Training.
Louisville Students
We have compiled a list of nearby hotels.
Most major hotel brands have a location within 5 miles of our Training Center.
There are 2 recently built hotels located within 3 miles.
Several are located at the I-265/Westport Road interchange (<5 miles/12 minutes).
Our training center is located in Eastpoint Business Park in suburban Louisville, less than one mile from the LaGrange Road Exit (30) of I-265, Gene Snyder Freeway. For practical purposes, the only way to get to our training center is by car.
Directions: 3018 Eastpoint Parkway, Louisville, KY, 40223
Our training center is located in Eastpoint Business Park in suburban Louisville, less than one mile from the LaGrange Road Exit (30) of I-265, Gene Snyder Freeway. For practical purposes, the only way to get to our training center is by car.
Louisville is a known as a “foodie” town. Here is a list of restaurants near the training center and some additional links to local fare.
Louisville is the homeplace of the Kentucky Derby, Slugger Bats, Muhammad Ali, the Bourbon Trail and more. Here are a few options and links to other resources.
Video Courses
You will be charged the balance of the purchase price.
Additional “seats” may be purchased.
Note: In order to receive a certificate of completion, a student must pass the quiz and participate in an SME phone consultation.
Additional phone consultations are available for $200 per consultation.
Additional phone consultations are available for $200 per consultation.
Note: In order to receive a certificate of completion, a student must pass the quiz and participate in an SME phone consultation.
We recommend installing VLC Media Player. This is a free application that usually resolves the issue.
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